1. Introduction
Welcome to Rotayo, an online credentialing and professional networking platform designed to connect professionals across various industries, facilitate collaboration, and foster career growth. Whether you're an individual looking to network, a host organization seeking talent, or simply interested in exploring a community of like-minded professionals, Rotayo offers a versatile platform to meet your needs.
By accessing and using Rotayo's website, mobile application, or any associated services (collectively referred to as the "Platform"), you are agreeing to comply with and be bound by the following Terms and Conditions ("Terms"). These Terms apply to all clients, visitors, users, and others who access or use the Platform.
Please read these Terms carefully. If you disagree with any part of these Terms, please do not use our Platform. Your access to and use of the Platform is conditioned upon your acceptance of and compliance with these Terms.
2. Definitions
| Platform | Refers to the Rotayo website, mobile application, and any other associated services, features, or functionalities provided by Rotayo. |
| User(s) | Any individual or entity that accesses or uses the Platform. Users may include but are not limited to individuals seeking to network, host organizations, and other parties interested in the services provided by Rotayo. |
| Account | Refers to the registered user profile that allows access to the Platform and its features. |
| Content | Includes, but is not limited to, text, graphics, images, music, software, audio, video, and any other form of information capable of being stored in a computer that appears on or forms part of the Platform. |
| Personal Data | Any information that can be used to identify an individual, as further described in our Privacy Policy. |
| Hosts, Institutions, Recruiters | Refers to organizations or entities that seek to connect with Users for various opportunities such as jobs, fellowships, and other forms of professional engagement. |
| Candidates, Rotators | Refers to Users who are actively seeking opportunities through the Platform, including but not limited to jobs, fellowships, or networking connections. |
| Services | Refers to all services, features, and functionalities provided through the Platform. |
| Subnetwork | Refers to a subnetwork within the Platform (e.g. the European University Hospital Alliance subnetwork), where interactions and data visibility may be restricted to a specific group of Users. |
| Third Parties | Any companies, individuals, or entities other than Rotayo that are involved in providing the Services, including vendors and service providers. |
| GDPR | Refers to the General Data Protection Regulation, a regulation aimed at safeguarding personal data within the European Union. |
| Terms | Refers to these Terms and Conditions, including any future amendments or updates. |
| "We," "Our," "Us" | Refers to Rotayo and its subsidiaries, affiliates, officers, and employees. |
3. Acceptance of Terms
By accessing or using the Rotayo Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), including any future modifications, amendments, or updates to these Terms. If you do not agree with these Terms, please refrain from using the Platform.
Your use of the Platform also constitutes your acceptance of Rotayo's Privacy Policy, which describes how we collect, use, and disclose your Personal Data. The Privacy Policy is hereby incorporated by reference into these Terms.
If you are accessing the Platform on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on behalf of the organization or entity and bind them to these Terms (in which case, the references to "you" and "your" in these Terms, except for in this sentence, refer to that organization or entity). If you do not agree to these Terms, or if you do not have the authority to bind your organization or entity to these Terms, do not access or use the Platform.
4. Modifications to Terms
Rotayo reserves the right, at its sole discretion, to amend, modify, or replace these Terms at any time. If changes are made, we will make a reasonable effort to provide notice of any substantial modifications. Such notice may be provided through the Platform interface, via email, or through other reasonable means.
It is your responsibility to periodically review these Terms for changes. Your continued use of the Platform after any such changes constitutes your acceptance of the updated Terms. If you do not agree with any changes to these Terms, you must stop using the Platform immediately.
If you continue to use the Platform after the date the modified Terms are posted, you are indicating your acceptance of those modified Terms.
5. Account Registration and Termination
5.1 Account Registration
To fully utilize the services offered by Rotayo, you are required to create an account ("Account") on our Platform. To create an account, you must provide current, accurate, and complete information as prompted by the registration process, including a valid email address. You are responsible for all activities that occur under your Account, and you agree to maintain the security and confidentiality of your username and password.
- Provide current, accurate, and complete information during registration.
- Maintain the security and confidentiality of your username and password.
- You are responsible for all activities that occur under your Account.
5.2 Account Termination by User
You may terminate your Account at any time by accessing your user dashboard on the Platform and following the account deletion process. Upon account deletion, we will make reasonable efforts to remove your personal data and discontinue your use of the service. However, some traces of your public activity, such as posts, reactions, or interactions with other users, may remain on the Platform.
- Terminate your Account through your user dashboard.
- Rotayo will make reasonable efforts to remove your personal data.
- Some traces of your public activity may remain on the Platform.
5.3 Account Termination by Rotayo
Rotayo reserves the right to suspend or terminate your Account at our sole discretion, without notice, for conduct that we believe violates these Terms, is harmful to other users, Rotayo, third parties, or for other reasonable reasons including but not limited to inactivity or non-payment.
- Rotayo may terminate your Account for violation of Terms or harmful conduct.
- Termination may occur without notice and at Rotayo's discretion.
- Other reasons for termination may include inactivity or non-payment.
5.4 Data Deletion
Once your Account is terminated, either by you or by Rotayo, we will make reasonable efforts to delete your personal data, in accordance with our Privacy Policy. However, please note that some traces of your activity might remain, specifically any posts, reactions, or interactions you had on the Platform.
- Rotayo will make reasonable efforts to delete your personal data post-termination.
- Some traces of your activity may remain on the Platform.
5.5 Data Retention Post Termination
For the avoidance of doubt, after termination of your Account, Rotayo reserves the right to retain your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Rotayo may retain your data post-termination to comply with legal obligations.
- Data retention is also for resolving disputes and enforcing agreements.
6. User Obligations and Conduct
6.1 Acceptable Use
By using the Rotayo Platform, you agree to abide by the following guidelines for acceptable use:
- Respectful Interaction: Treat other users with respect and professionalism. Discrimination, harassment, or the use of offensive language is not permitted.
- Truthful Information: Provide accurate and current information for your profile and in your interactions with others. Falsifying credentials, experiences, or associations is strictly prohibited.
- Intellectual Property: Respect the intellectual property rights of others. Do not post, distribute, or reproduce any copyrighted material, trademarks, or other proprietary information without obtaining prior written consent from the owner.
- Privacy: Respect the privacy of other users. Do not disclose personal information of others without their explicit consent.
6.2 Unacceptable Use
Unacceptable behaviors include, but are not limited to:
- Spamming: Do not send or share unsolicited messages, advertising, or promotional material.
- Exploitation: Do not use the Platform to exploit, harm, or attempt to exploit or harm other users in any way.
- Illegal Activities: Do not engage in illegal activities, including but not limited to fraud, money laundering, and copyright infringement.
- Impersonation: Do not impersonate other users, Rotayo employees, or other affiliated organizations or persons.
- Hacking: Do not attempt to gain unauthorized access to the Platform, other users' accounts, or any computer systems or networks connected to the Platform.
- Data Mining: Do not employ automated means, including spiders, robots, bots, scrapers, or similar means to access, manage, or gather information from the Platform.
- Violation of WHO Guidelines: Users involved in the international recruitment of health personnel must adhere to the principles set forth in the WHO Global Code of Practice on the International Recruitment of Health Personnel. Non-compliance with this standard is unacceptable.
6.3 Consequences of Unacceptable Use
Violations of these guidelines may result in immediate account suspension or termination without notice and may lead to legal actions.
6.4 Reporting Unacceptable Use
If you encounter any unacceptable behavior by another user, please report it to Rotayo by sending an email to privacy@rotayo.com.
7. Data Privacy
Your privacy is of utmost importance to us. Rotayo collects, processes, and stores personal data in accordance with our Privacy Policy, which is an integral part of these Terms and Conditions. We encourage all users to read our Privacy Policy to understand how we collect, use, and safeguard your personal data.
Rotayo takes reasonable steps to protect your personal data and ensure its confidentiality, integrity, and availability. The information we collect is primarily used to facilitate your use of the Platform, improve our services, and comply with applicable laws and regulations.
By using the Platform, you consent to the collection, processing, and sharing of your personal data as outlined in our Privacy Policy. This includes, but is not limited to, the transfer of your personal data to third countries or international organizations, in accordance with the terms stated in the Privacy Policy.
If you have any questions or concerns about how we handle your personal data, please refer to our Privacy Policy or contact us directly for more information on privacy@rotayo.com.
8. Intellectual Property Rights
The content and materials available on the Rotayo Platform, including but not limited to text, graphics, website name, code, images, and logos, are the intellectual property of Rotayo and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display, or transmission of any content on this site is strictly prohibited, unless specifically authorized by Rotayo.
User-Generated Content
When you post, upload, share, or otherwise make available any content on the Rotayo Platform, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, display, reproduce, and distribute such content on and through the Platform, as well as in any media formats and through any media channels now known or hereafter developed. This includes the right to use your content for the purpose of improving our services, which may involve training our machine learning models. You retain any and all of your rights to any content you submit, post, or display on or through the Platform, and you are responsible for protecting those rights. By submitting content to the Rotayo Platform, you acknowledge that your content may be used to enhance machine learning models, and you consent to such usage.
Third-Party Content
Any content from third parties, including but not limited to articles, blog posts, and other materials shared or posted by users on the Platform, is the intellectual property of the respective third parties. Such content is not endorsed by or affiliated with Rotayo, and we assume no responsibility for such content. If you choose to use or share third-party content, it is your responsibility to comply with any applicable legal requirements, including obtaining any necessary permissions or licenses.
Limited Use
You are granted a non-exclusive, non-transferable, revocable license to access and use the Rotayo Platform strictly in accordance with these Terms and Conditions. No part of the Platform may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal, noncommercial use (but not for resale or redistribution).
We reserve the right to terminate this license at any time if you violate any of the Terms and Conditions. Upon termination, you shall cease all use of the Platform and destroy all copies, full or partial, of any of its content.
9. Subnetworks
The Rotayo Platform offers the ability to create specialized subnetworks. These subnetworks operate under their own set of rules and conditions, which are set forth at the time of the subnetwork's creation and agreed upon between Rotayo and the customer requesting the subnetwork.
Subscription Fee and Maintenance
The creation, maintenance, and exclusivity of such subnetworks are subject to the payment of a subscription fee by the customer. Failure to pay the subscription fee will result in the removal of the subnetwork's exclusivity and could lead to a cessation of specialized maintenance services provided for that subnetwork.
Data Privacy and User Interactions within Subnetworks
Users within these subnetworks are still subject to Rotayo's general Terms and Conditions and Privacy Policy. However, interactions within these specialized subnetworks may have additional layers of data protection or specific community guidelines, which will be clearly stated.
Termination of Subnetwork
In the event that the subscription fee is not paid in a timely manner, Rotayo reserves the right to discontinue the exclusivity and specialized maintenance of the subnetwork. Existing data and user interactions within the subnetwork may either be integrated into the main Rotayo Platform or be subject to deletion, as per the initial agreement between Rotayo and the customer.
Please note that the conditions for subnetworks are subject to change and may be updated periodically. All changes will be communicated clearly to the customer and the users within the subnetwork.
10. Payment and Subscription Terms
Free Access for Healthcare Workers
The Rotayo Platform is free of charge for healthcare workers. Healthcare professionals can utilize the platform to explore international job opportunities, manage credential screening, and interact with recruiters at no cost.
Subscription Fees for Hosts, Institutions and Recruiters
Hosts, institutions, and recruiters who wish to use the platform to screen candidates or access job seeker profiles must subscribe to a paid plan. Subscription fees are charged monthly or yearly, and the pricing depends on the number of candidates screened. Please refer to our pricing page for details on the available tiers and associated costs.
Payment Methods
We accept various forms of payment, including credit cards and other payment methods specified during the checkout process. All transactions are securely processed using encryption technologies, including SSL (Secure Sockets Layer).
Subscription Renewals
Subscriptions automatically renew at the end of the subscription period unless canceled by the host, institution, or recruiter. It is their responsibility to manage their subscription settings, including disabling auto-renewal if they no longer wish to use the service.
Refunds
Refund policies vary depending on the service and are clearly stated at the time of purchase. Please review these carefully before completing any transaction.
Changes to Payment and Subscription Terms
Rotayo reserves the right to modify pricing, subscription tiers, or terms of these Payment and Subscription Terms at any time, subject to applicable law. Recruiters will be notified of any changes in a timely manner, and updates will also be reflected on the pricing page.
By using the Rotayo Platform and engaging in transactions, you agree to these Payment and Subscription Terms, understanding that they may be updated.
11. Dispute Resolution
Governing Law and Jurisdiction
These Terms of Service, and any dispute arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the jurisdiction of Antwerp, Belgium. By using the Rotayo Platform, you consent to the jurisdiction of Antwerp for any action or proceeding arising out of or relating to these Terms of Service.
User-to-User Disputes
Rotayo is not responsible for the actions, content, or behavior of any user, both on and off the Platform. While we encourage a respectful user experience, we are not responsible for the actions of any users. If a dispute arises between users, we have no obligation to become involved, but may do so at our discretion.
Negotiation
Before bringing a formal legal case, we ask that you try to resolve the dispute informally by contacting Rotayo customer support. Most disputes can be resolved this way.
Arbitration
If the dispute is not resolved through negotiation, the matter may proceed to binding arbitration, administered by a neutral, third-party arbitrator. Both parties agree to abide by the arbitrator's decision, and the arbitration shall be conducted in one of the Belgian national languages or the English language. The costs of the arbitration, including the fees for the arbitrator, shall be shared equally between the parties, unless the arbitrator determines that the costs should be allocated differently.
For users outside the United States, including but not limited to those in Belgium and other European countries, this Class Action Waiver does not apply. Your rights to participate in class actions or similar collective redress mechanisms are preserved in accordance with applicable local laws.
Exceptions
Notwithstanding the above, nothing in this section shall prevent either party from seeking injunctive or other equitable relief from the courts for matters related to intellectual property rights or unauthorized access to the Platform.
By using the Rotayo Platform, you agree to these Dispute Resolution terms and understand that they may be updated from time to time.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Rotayo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of, or inability to access or use, the Rotayo Platform;
- Any unauthorized access to or use of our servers and/or any personal information stored therein;
- Any interruption or cessation of transmission to or from the Rotayo Platform;
- Any bugs, viruses, or other harmful code that may be transmitted to or through the Rotayo Platform;
- Any errors, inaccuracies, or omissions in any content or information, for any loss or damage incurred as a result of the use of any content or information, in each case posted, emailed, stored, transmitted, or otherwise made available through the Rotayo Platform;
- User-generated content or the defamatory, offensive, or illegal conduct of any third party.
Rotayo provides AI-powered assessment tools to assist recruiters in screening candidates. These assessments are intended to serve as an aid in the hiring process and should not be solely relied upon for making final decisions. The AI tool is designed to evaluate certain aspects of candidate profiles based on available data, but human review and oversight are required for accurate and comprehensive assessment. Rotayo disclaims any liability for decisions made solely based on AI-generated results, and recruiters remain fully responsible for verifying the qualifications and suitability of candidates through additional means.
In no event shall Rotayo's total liability for all damages, losses, and causes of action exceed the amount paid by you to Rotayo, if any, for accessing or participating in any activity related to the use of the Rotayo Platform.
Nothing in these Terms and Conditions shall affect any statutory rights that you cannot contractually agree to waive or limit, nor shall it exclude or limit Rotayo's liability for any death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
By using the Rotayo Platform, you understand and agree that we offer the platform "as is" and "as available," without any warranties of any kind, either express or implied. We explicitly disclaim all warranties, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no guarantees of any specific results from the use of the Rotayo Platform.
13. Third-Party Services and AI Models
The Rotayo Platform integrates various third-party services and AI models to enhance our offerings. These include, but are not limited to, Amazon Web Services (AWS) for cloud infrastructure, and AI providers such as OpenAI, Anthropic, and Mistral for AI-powered functionalities. We utilize both closed-source and open-source AI models, and we also develop and fine-tune our own models to meet the specific needs of our platform.
Amazon Web Services (AWS)
We utilize AWS for cloud computing infrastructure, data storage, and related services. For more information on AWS's privacy and security measures, please refer to their official documentation.
AI Model Providers and Usage
We use AI models from various providers, including but not limited to OpenAI, Anthropic, and Mistral. These models, along with open-source alternatives, form the foundation for our AI-driven services. Additionally, Rotayo develops and fine-tunes custom AI models to provide tailored solutions for our users. These AI technologies are used to provide feedback, interpret user credentials, and enhance various aspects of our platform.
By using our platform, you acknowledge that these AI models and third-party services may process your data to provide our services. This processing is conducted in accordance with our Privacy Policy and applicable data protection laws. We implement appropriate safeguards to protect your data during this processing.
Your use of our platform implies acceptance of the respective terms of service and privacy policies of these third-party providers. We recommend reviewing these policies for a comprehensive understanding of how your data is handled.
While we strive to ensure the reliability and quality of these third-party services and AI models, Rotayo is not liable for their actions or failures. We reserve the right to change, add, or remove third-party services or AI models used in our platform without prior notice, as part of our ongoing efforts to improve our services.
We advise you to review the terms and conditions and privacy policies of any third-party services associated with our platform. These govern your relationship with those third-party services and are separate from these Terms and Conditions.
This section may be updated periodically to reflect changes in our use of third-party services and AI models. We recommend checking this section regularly for any updates. For more detailed information about how we use these services and process your data, please refer to our Privacy Policy.
14. User-Generated Content
Content Ownership
Any and all text, images, videos, or other types of content that you post, upload, or otherwise contribute to the Rotayo Platform ("User-Generated Content") are owned by you. However, by submitting User-Generated Content to the Rotayo Platform, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, display, reproduce, and distribute such content on and through the Rotayo Platform, as well as in any media formats and through any media channels now known or hereafter developed.
Content Use for Language Models
Your User-Generated Content may be utilized to train large language models. This is done to improve the functionality, effectiveness, and user experience of our platform.
Your Responsibilities
You are solely responsible for your User-Generated Content, including its legality, accuracy, and appropriateness. You confirm that you have all the necessary rights to upload or share your User-Generated Content on the Rotayo Platform without infringing upon any third-party rights, including but not limited to copyrights and trademarks.
Content Moderation
We reserve the right to monitor, review, modify, or remove any User-Generated Content that violates these Terms and Conditions, poses a risk to the safety or well-being of other users, or is otherwise objectionable. However, we are under no obligation to oversee or moderate User-Generated Content and assume no responsibility for its content, nor do we endorse or validate user contributions.
Reporting
If you come across any content that you believe violates these Terms and Conditions, you have the right to report it through the tools provided on the Rotayo Platform or by contacting us directly. We will review the reported material and take appropriate actions in accordance with these Terms and Conditions.
User Interactions
You are solely responsible for your interactions with other users of the Rotayo Platform and any content that you post. We are not liable for any damage or harm resulting from your interactions with other users of the Platform or your posting of User-Generated Content.
Content Backup
While we endeavor to protect your User-Generated Content, we are not liable for any loss or damage to said content. We encourage you to keep backup copies of your User-Generated Content.
By using the Rotayo Platform, you acknowledge and agree to these terms concerning User-Generated Content.
15. Governing Law
Jurisdiction
These Terms and Conditions and any disputes arising out of or in connection with your use of the Rotayo Platform shall be governed by and construed in accordance with the laws of Belgium, without giving effect to any principles of conflicts of law that would require the application of the laws of a different jurisdiction.
Legal Venue
For the purpose of resolving any disputes or claims related to these Terms and Conditions, both parties consent to the exclusive jurisdiction and venue of the courts located in Antwerp, Belgium.
Local Laws
It is your responsibility to comply with all local laws and regulations when using the Rotayo Platform. You must ensure that accessing the Rotayo Platform is not illegal or prohibited in your jurisdiction.
By using the Rotayo Platform, you acknowledge that you have read, understood, and agreed to be bound by the laws of Belgium and submit to the exclusive jurisdiction of the courts in Antwerp, Belgium for the resolution of any disputes.
16. Contact Information
If you have any questions, concerns, or comments regarding these Terms and Conditions, or if you need to report any violations or seek clarifications, please contact us at:
Email: privacy@rotayo.com
Our customer service team aims to respond to your queries as promptly as possible, usually within 48 business hours. For urgent matters, we recommend reaching out to us via email for the quickest response.
By using the Rotayo Platform, you consent to receiving electronic communications from us regarding any changes to these Terms and Conditions or any other matter related to the use of the Rotayo Platform.
Your feedback is important to us. We strive to improve our Platform and services based on the comments and suggestions we receive from our user community. Feel free to reach out to us at any time for any reason.